Proactive Failed Payment Recovery

Proactive Failed Payment Recovery

Recover Failed Payments With Automated Emails

Recover Failed Payments With Automated Emails

Catch failed Stripe payments and send recovery instructions instantly. Reduce churn with timely nudges when cards fail or expire.

Catch failed Stripe payments and send recovery instructions instantly. Reduce churn with timely nudges when cards fail or expire.

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How it works
This sequence explains what the automation is doing behind the scenes so every step runs reliably without manual work:

  1. Detect failed Stripe payment: Stripe flags a failed payment attempt which triggers the workflow.

  2. Identify customer in Shopify: Shopify is queried to map the payment attempt to the correct customer.

  3. Send action-required email: Gmail sends a clear email prompting the user to update payment details.

  4. Track recovery: Optionally log recovered payments to measure the impact of your recovery flow.

Keep this workflow as your baseline and extend it as needed. Explore more:
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Apps Used