Privacy Policy

Metasky Pte Ltd. (“MPL,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and store your information when you use our website (www.qubo.id), mobile application (collectively, the “Service”), or interact with us in any other way.

1. Information We Collect

A. Directly Provided Data

We collect information you give us directly when you interact with the Service. This includes creating an account, subscribing to newsletters, responding to surveys, contacting support, or reaching out as a potential user, vendor, or partner. Examples of data you might provide include your email address, electronic wallet address (optional), and first and last name (optional).

B. Data from Usage

We also collect data about how you use the Service. This information is collected using technologies like cookies and helps us understand how users interact with the platform. Examples of usage data include your device information (IP address, browser type, operating system), usage statistics (pages visited, time spent on the Service), and location information (only with your consent).

2. How We Use Your Information

A. Delivering the Service

We use your data to operate, maintain, and improve the Service. This includes features like account management, reward programs, personalised recommendations, and ensuring the platform functions smoothly.

B. Communication

We may use your email address to contact you about updates, security information, and promotional offers related to the Service, but only with your consent. You can opt-out of receiving marketing communications at any time.

C. Personalization

We may use your data to personalise your experience with the Service. This could include recommending features or rewards based on your activity and interests.

D. Analytics

We may use anonymized data (data that cannot be traced back to you) to analyse trends and usage patterns. This helps us improve the overall functionality and user experience of the Service.

3. Your Data Control and Choices

A. Analytics

You have the right to access and update your Personal Data (information that can identify you) through your account settings on the Metasky platform. This allows you to maintain control over the information you've provided.

B. Data Deletion

You can request to have your Personal Data deleted by contacting Metasky (see contact details below). It' important to note that while Metasky will make a reasonable effort to delete your data, there may be instances where some information needs to be retained for legal or compliance reasons.

4. Security of Your Data

MPL takes the security of your data seriously and implements various safeguards to protect it from unauthorised access, disclosure, alteration, or destruction. These safeguards include secure servers, encryption technologies, and access controls that restrict who can view or modify your data. However, it's important to understand that no internet transmission or electronic storage method is 100% secure.

5. Children's Privacy

Metasky's Service is not intended for users under 13 years old. MPL does not knowingly collect Personal Data from anyone under 13. If you are a parent or guardian and believe your child has provided Metasky with Personal Data, please contact MPL immediately. Metasky will take steps to remove such data from their servers.

6. Links to Other Websites

The Metasky Service may contain links to websites operated by other companies. It's important to be aware that Metasky's privacy policy does not apply to these external websites. We encourage you to review the privacy policies of any third-party websites you visit before providing them with your personal information.

7. International Transfers

Your personal data may be stored and processed in the Singapore, India, or other countries where MPL or its service providers maintain facilities. MPL takes steps to ensure that your data is processed according to this Privacy Policy and applicable laws wherever it is located.

8. Data Retention

MPL will retain your personal data for as long as necessary to provide you with the Service or fulfil the purposes outlined in this Privacy Policy. This may include account management, legal compliance, or resolving disputes. There may also be instances where MPL needs to retain your data for legitimate business purposes.

9. Changes to this Privacy Policy

MPL may update this Privacy Policy from time to time to reflect changes in their practices or applicable laws. MPL will notify you of any material changes by posting the updated Privacy Policy on their website. We recommend you periodically review the Privacy Policy to stay informed about how Metasky is protecting your information.

12. How to Contact Us

If you have any questions about this Privacy Policy or your data privacy rights, you can contact Metasky by email: contact@qubo.id.