How it works

• When a checkout is completed in Stripe, the workflow is triggered.

• An email is sent via Gmail to the customer, politely requesting quick feedback about their experience.

Apps involved

• Stripe: Emit payment events such as failed charges

• Gmail: Capture and label incoming emails to trigger the flow

Business benefits

• Keep a constant flow of customer opinions.

• Spot issues before they escalate into churn.

• Build trust by showing customers their opinion is valued.

This template helps businesses automatically collect post-purchase feedback, integrate Stripe with Gmail, and increase customer response rates through real-time checkout-triggered emails.