How it works
This sequence explains what the automation is doing behind the scenes so every step runs reliably without manual work:
Track customer activity in Sheets: Customer activity logs are maintained in Google Sheets.
Analyze patterns with Gemini: Gemini detects inactivity or churn-risk patterns.
Send Gmail alerts: High-risk customers prompt immediate email alerts.
Enable proactive outreach: Customer success can intervene before users silently churn.
Keep this workflow as your baseline and extend it as needed. Explore more:
Explore more real-world automation templates
Browse all supported apps, triggers, and integrations
