Reward Manager
Reward Manager | Issue points, control costs, secure redemptions
Use Reward Manager to replace siloed vouchers, enforce budget caps, and deliver measurable loyalty value across online and offline channels.
Related Templates
These templates integrate Reward Manager into your loyalty workflows. Issue points and perks based on precise rules, validate redemptions at checkout or POS, and prevent abuse with strict per-user caps and cooldowns.
FAQs: What does Reward Manager do? It issues, tracks, and redeems points, coupons, credits, and perks based on your rules. It also connects rewards to catalogs and vouchers.
How are rewards triggered? By events from quests, orders, referrals, or custom webhooks. Use conditions like SKU, basket value, channel, or user segment.
How do we cap costs and abuse? Set per-user, per-day, and campaign caps, cooldowns, and eligibility checks. All grants are idempotent and logged.
Can we reverse or expire rewards? Yes. Support for expiries, grace periods, earn-burn reversals, and cancellations tied to returns or failed proofs.
How does redemption work online and in-store? Expose points or voucher balances at checkout via API or widget. In-store, use barcode or PIN vouchers and POS integrations.
Does it support multiple currencies or catalogs? Yes. Run brand or region-specific catalogs, define exchange rates, and map points to cash or SKUs.
Can rewards connect to other managers? Yes. Trigger token badges from Token Manager, unlock perks via Membership Manager, and payout leaderboard prizes.
What reports are included? Issued vs redeemed, breakage, unit economics by campaign, and cohort-level ROI with export to BI.