What does Quest Manager do? It lets you design and run goal-based tasks that users complete to earn points, perks, or badges. Configure rules, proofs, rewards, and timelines in Studio or via API.

What proof types are supported? Clicks, QR scans, form inputs, order IDs, receipt uploads, UGC links, social handles, location pings, and custom webhooks. You can mix multiple proofs in one quest.

How do we prevent fraud or duplicates? Rate limits, device and session checks, proof deduping on IDs and media hashes, optional geo and time windows, and reviewer queues for flagged submissions.

Can quests be chained or conditional? Yes. Create multi-step paths where completing one step unlocks the next. Steps can branch by segment, tier, or behavior.

Does it work across web, app, WhatsApp, and in-store? Yes. Render quests via SDKs and widgets on web or app, deep link from WhatsApp, and use POS or staff codes for in-store validation.

Where is user data stored? Identity and consent remain in your CRM. Quest events sync both ways through CDP or API. You control what PII is shared.

What analytics are available? Starts, completions, drop-offs by step, time to complete, reward costs, cohort performance, and source attribution.

Can we review and approve completions? Yes. Auto-approve low-risk proofs and route edge cases to an approval queue with audit logs.